The companies you know and love
As a leader in location-intelligence, we help some of the world’s largest brands to perfect the customer experience.
Empowering the world's top brands
Our location-intelligent communications platform has been used to power a better end-to-end customer experience for top brands around the world.
The Number One Tool for Location-Intelligent Customer Communication
Crate & Barrel saw a 20% reduction in call volume to stores and reduced wait time by 50%
“Crate and Barrel has always been committed to providing personalized customer experiences. Now we can maintain that commitment to our customers by providing timely notifications and clear visibility into deliveries that help redefine the modern shopping experience.”
Papa John's has seen an increase in sales and customer satisfaction through the use of Glympse
Customers love the ability to track their pizza deliveries: “Excellent service! Tracking was great; it helped me and the driver!” Their feedback rating shave improved, and Franchisees are seeing an increase in sales that they attribute to live tracking.
Charter Communications reduced call volume by 68% and increased NPS by 7.6%
Glympse puts Charter Communications customers back in control of their time with tech tracker, creating happier customers and reducing costly calls to care.
Albertson’s reduced customer not-at-homes by 43%
Glympse helps Albertsons Co. exceed customer expectations on grocery delivery through an innovative last-mile solution, giving them a leading edge over the last few years.
Glympse helped WWTS to better manage their workforce and monitor employee data, resulting in significant cost savings
Worldwide Tech Services turned to Glympse to improve customer experience and discovered that the power of location can provide so much more than customer satisfaction.
AAA has seen a 30% reduction in customer care calls with Glympse
Glympse helps AAA provide visibility to members as they wait for help in their moment of need – using our powerful API to integrate seamlessly with Salesforce Field Service Lightning.
With Glympse Goodman Solutions was able to decrease customer not-at-homes by 35%
Glympse and PowerObjects work together to implement the Microsoft Dynamics 365 for Field Service package to improve operations and increase customer satisfaction for Goodman Solutions.
What our customers say
Glympse eliminates much of our non-transactional call volume and generates real-time metrics for key operational components that were previously unmeasurable. Because of Glympse, I have happier customers and a bigger bottom line.
By integrating Glympse, TruGreen is able to streamline communication to customers to create a more personalized consumer experience.
Knowing when help is going to arrive, and the ability to track your vehicle to its destination once you leave it, delivers more than just a roadside service experience – it delivers peace of mind.
Glympse enhances the in-home customer service experience and reinforces our commitment to on-time appointment arrivals. By providing real-time updates, it allows customers to conveniently plan for their appointments and eliminate any wonder about when the technician will arrive.
Our partnership with Glympse makes it even easier for customers to get their groceries how and when they want. Our Glympse partnership is another step in our commitment to improving customer experiences in the digital food and wellness ecosystem.
Industries we serve
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