Track Your Technicians With Ease
Get better insight into your fleet and provide your customers with ETAs of their service technician. With Glympse Pro technician tracking, you can decrease missed appointments, lower call volume from customers, and drive additional revenue.
How It Works
We are currently extending invitations to join our Glympse Pro beta program for technician tracking! Register with our form on the right and start using the app for free and help us make it better.
Glympse Pro visually answers the question “Where is my technician?” with a dynamic map that updates their location in real-time. With the simple process of sharing a location with customers, which we refer to as “sending a Glympse”, customers will never be left wondering the ETA of their technician – cutting down on calls to your business.
- A Glympse is sent as a link via text message, email, or a series of other third party apps such as Facebook, Twitter, or Whatsapp.
- Customers click on the Glympse link and can view their technician's location on a map in real-time using any web-enabled device.
- Glympse uses the GPS capability of their mobile phone to let you share a technician's location via a web-based map for a predetermined period of time.
- Customers don't need to have the app installed in order to view a Glympse, and they don't need to create an account or log in.
- A Glympse automatically expires when its timer runs out so you don't have to worry about sharing your tech's location when you don't want to.
Register for the Glympse Pro beta program!
The Features You've Been Looking For
- Real Time Location Tracking
- ETAs and Predicted Routes
- Geo-Fence Options to Expire on Arrival
- Phone Battery Management
- Tracking and Viewing Statistics
- Customizable Glympse Viewer
- Share With Public Groups
- Profile Creation and Avatars
- User Profile Management
How to Start Using Glympse Pro Beta
Owners register with Glympse Pro.
Fill out the form above, and we'll send you the link to get registered. Of course, we will always keep your information safe and confidential.
Add technicians to your account.
Your technicians are immediately sent a text message to set up an account. Our easy-to-use interface makes it simple for anyone to use.
Start adding jobs and assign them to technicians.
Adding jobs is straightforward and, as soon as your technicians create an account, can quickly be assigned and added to their daily schedule.
The technology trusted by enterprise brands is now available for any size business.
FAQ
The app supports teams of all sizes and does not have a cap on the number of technicians that can use the app or the number of Glympses that can be sent.
No – Glympse Pro does not require any additional software or tools to be in place. You can start using the app for technician tracking as soon as it’s downloaded.
Glympse takes your privacy very seriously. Our app is SOC II Type 2 compliant, which means we have the infrastructure and tools in place to ensure your information is protected from any unauthorized access.
We have also taken careful measures to ensure you are in complete control of sharing the locations of your technicians and only for a period of time determined by you.
To view our full privacy policy, click here.
Glympse Pro is currently in beta and we are offering all our users a free trial period during this time.
For more information on our pricing, fill out our form above and a Glympse team member will be in touch with you shortly!
We have over 10 years of experience with technician and driver compliance. Our team can arm you with the coaching and information needed to promote the use of our app with your technicians.
Click to view the quick start guide and learn how to register your technicians.
Click here to view our get started guide and register with our form above to start using the Glympse Pro beta software right away. Our guide below shows you how to register an account, add technicians, and schedule jobs. It also includes information that will show your technicians how to accept their invitation, confirm their account and install the app, and how to view their jobs. Have questions? You can chat with our experts by sending us a message here: prosupport@glympse.com
