Why Is RCS Messaging the Successor to SMS?

Few people ask their friends, coworkers or family to SMS them later. Instead, they ask colleagues and loved ones to text them with any updates they want to share. But […]

Repost: Great CX Feels Like Texting Your Mom

mom texting, interactive messaging, customer notifications

This post is republished with permission from the original author, our partner OpenMarket. Read the original post here. To improve customer retention, look at your SMS history with your mom. […]