Field Service Leaders: Stop Trying to Cut Costs and Start Focusing on Making Money
PART 1 Don’t expect different results if you keep doing the same thing Jobs per day. First time fix. Wasted truck rolls. Rerolls. Then there’s mileage, efficient routing and service […]
What You Need to Know About the Power of NPS Scores in Retail
Every day, the retail landscape is becoming increasingly competitive as new organizations make their presence known in the world of online shopping. For many businesses, this has led to something […]
Net Promoter Score (NPS) – Why Use Net Promoter Score for Customer Feedback
On a scale of 0 to 10, with 10 being the highest, how likely are you to recommend us to a friend or family member? – The NPS Question Almost […]
