Mind the Service Gap
Last week I had an amazing customer service experience, the 10/10 kind, so good I was close to tweeting about it to recognise the company...
September 20, 2018
Jerome’s Makes Furniture Delivery Fun with Help From Glympse
Furniture deliveries can be one of the toughest home services to get right. By the time a furniture delivery is on its way, the customer...
June 6, 2018
What’s in an ETA? Everything, if you consider today’s high standards
The voice of consumers who have grown up with technology at their fingertips is loud and clear. Increased convenience - more specifically, “on-demand convenience” - is mandatory....
March 13, 2018
We’re Teaming Up with Axiata Digital to Proliferate Location Sharing Services Across Asia, the Middle East and Africa
One of the reasons we're so passionate about what we do here at Glympse is because we believe in the power of location - specifically...
February 28, 2018
The Real Reason Field Service Fails: It’s Not What You Think
When executed well and with your customer's real needs and habits in mind, proactive communication about an upcoming field service can be the difference between...
February 21, 2018
