If you’ve ever been stuck at home all day waiting for a service representative, you already know the power of a Glympse. More than a static or back office service technician location tracker, Glympse powers high-fidelity, perfectly branded, multi-stage customer-facing journeys. These journeys inform and engage customers throughout the last mile of field service.
Eliminate field service friction. Dramatically reduce “Where’s my technician?” calls. Empower dispatch and customer care teams with live map views and field service metrics. Give your customers the real-time insight they’ve come to expect and set your field service representatives up to leave a lasting impression. They’ll start each interaction off on a high note thanks to informed and prepared customers.