The shuttle tracker has been a favorite amenity among hotel guests, busy city and airport travelers, and even theme park guests for years. But what good is a courtesy shuttle if they don’t know when it will arrive? With the convenience and low cost offered by ride hailing apps, you risk losing your competitive advantage if you can’t show passengers an accurate ETA for your staple shuttle service.
Not to mention, 40-70 percent of calls to the hotel front desk are inquiries about the status of the courtesy shuttle. What if you could eliminate those entirely, and free your staff up to spend their time on phenomenal service?