As a Location Technology Pioneer, Glympse has done the heavy lifting.
With over 14 years in the industry, Glympse is the leading geolocation platform that empowers businesses to get more done. We equip your team with everything they need to get started and let you start saving on costs and driving additional revenue today.
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Glympse has been recognized as one of Washington’s Best Workplaces by the Puget Sound Business Journal. To generate this list, Business Journal administers employee surveys across four categories based on company
Artificial Intelligence, or AI, is changing the face of the customer experience. In the past, companies primarily used AI to reduce strain on customer service staff and save money. But
As the contact center melds into an immersive experience hub, omnichannel communication is quickly becoming the gold standard for customer communication. An omnichannel cloud-based contact center allows companies to standardize
Many companies struggle with a lack of real-time communication and control during the moments that matter most to their customers: when they are anxiously waiting for a product or service
Glympse isn’t the only location sharing platform out there. We know that. But we also know that Glympse is nothing like the other location tracking solutions on the market. Many
An inefficient call center results in burnt out employees and unhappy customers, not to mention lost profits. High inbound call volume means long wait times, which can be painful for
When you run a business, you end up spending a lot of your time looking at the big picture—the direction in which your company is heading, the statistics that measure
Customer experience is as important in 2021 as ever. Today’s customers expect a high level of service at every step of their journey. In fact, 74% of consumers are likely
The COVID-19 pandemic has made consumers more reliant on connected devices: using a mobile phone to shop remotely is no longer merely a luxury or a convenience, but a necessity.
Consumer behavior shifts with each generation, as the world adjusts to developing technology and consumers’ values change based on societal and economic trends as well as their own lived experience.
Possibly the most critical element of a location-intelligent communication platform is ensuring the security and privacy of your customers’ data. Data security is especially important when it comes to the