As a Location Technology Pioneer, Glympse has done the heavy lifting.
With over 14 years in the industry, Glympse is the leading geolocation platform that empowers businesses to get more done. We equip your team with everything they need to get started and let you start saving on costs and driving additional revenue today.
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Interning at Glympse: Two Interns Share Their Experience
Here at Glympse, it is important for us to continually learn and grow, and it is also important for us to give back. One way we accomplish both is by
Future Predictions: What’s Next in Customer Communications Technology?
We recently sat down with our CEO, Chris Ruff, to discuss what he sees coming for the future of customer experience. Here’s what he had to say about what’s next
Planning Your Instacart Exit: The Next Step for Grocery Delivery and Pickup
The business of grocery home delivery and buy online/pick up in store (BOPIS) has exploded over the past 17 months. While most major U.S. supermarkets had some demand for —
Glympse Named One of Washington’s Best Workplaces of 2021
Glympse has been recognized as one of Washington’s Best Workplaces by the Puget Sound Business Journal. To generate this list, Business Journal administers employee surveys across four categories based on company
AI Is Here to Stay: Your Tool for a Better Customer Experience
Artificial Intelligence, or AI, is changing the face of the customer experience. In the past, companies primarily used AI to reduce strain on customer service staff and save money. But
5 Reasons You Should Move to An Omnichannel Cloud-Based Contact Center
As the contact center melds into an immersive experience hub, omnichannel communication is quickly becoming the gold standard for customer communication. An omnichannel cloud-based contact center allows companies to standardize
Improve Your Company’s Real-Time Communication and Control
Many companies struggle with a lack of real-time communication and control during the moments that matter most to their customers: when they are anxiously waiting for a product or service
What Makes Glympse Different? Learn What Sets Us Apart From Other Location Tracking Solutions
Glympse isn’t the only location sharing platform out there. We know that. But we also know that Glympse is nothing like the other location tracking solutions on the market. Many
8 Ways To Improve Call Center Efficiency, and How Glympse Can Help
An inefficient call center results in burnt out employees and unhappy customers, not to mention lost profits. High inbound call volume means long wait times, which can be painful for
Offering a Better Customer Experience in the Moments that Matter
When you run a business, you end up spending a lot of your time looking at the big picture—the direction in which your company is heading, the statistics that measure
How Glympse Helps Boost Customer Care While Reducing Call Center Traffic
Customer experience is as important in 2021 as ever. Today’s customers expect a high level of service at every step of their journey. In fact, 74% of consumers are likely
How In-App Ads Can Help Increase Customer Engagement and Upsells
The COVID-19 pandemic has made consumers more reliant on connected devices: using a mobile phone to shop remotely is no longer merely a luxury or a convenience, but a necessity.
