Glympse Joins Microsoft ISV Connect Program
July 16, 2020 – Glympse, an industry leader of real-time location sharing, today announced it has joined the Microsoft ISV Connect Program to foster continued innovation with Microsoft Dynamics 365 Field Service. This designation recognizes that Glympse has demonstrated its proven technology and deep expertise in location-based technology, as well as its commitment to the Microsoft partner ecosystem.
Glympse will work directly with Microsoft’s global sales teams and partners on targeted customer opportunities where a need for last mile location-based solutions exists, particularly providing awareness and communication into the ETA and status of field service appointments.
The Glympse platform will help Dynamics 365 customers with operational savings of up to 40% reduction of customer care calls asking, “Where is my technician?”, 35% reduction of customer not-at-homes, increased NPS scores and more.
“It is a privilege to become a member of the Microsoft ISV Connect Program and bring our collaboration with Microsoft to the next level,” said Chris Ruff, CEO and president of Glympse. “As a long-term Microsoft partner, we look forward to helping more Microsoft Dynamics 365 customers reduce operational costs while providing exceptional customer experiences.”
“Microsoft is pleased that Glympse has joined the Microsoft Business Applications ecosystem to bring their location platform to Microsoft Dynamics 365 customers and partners,” said Steven Guggenheimer, Corporate Vice President at Microsoft. “The integration with Dynamics 365 means more businesses will benefit from Glympse’s last-mile location visibility and the data and insights it provides.”
Glympse for Microsoft Dynamics 365 Field Service is available through Microsoft AppSource. Click here for more details: https://appsource.microsoft.com/en-us/product/dynamics-365/glympse1581963569140.glympse_enroute
Glympse, the pioneer of real-time location sharing technology, solves the last-mile gap between companies and their customers. Our last-mile solutions help brands deliver a smoother customer-first experience for when people, products and services are in motion, eliminating any wonder about when they will arrive. We offer solutions for Product & Service Delivery, Curbside/Click & Collect and Roadside Assistance that combine proactive notifications, real-time live map tracking, personalized offers, voice capabilities and instant feedback into a single, personalized and persistent web-based experience for end-consumers. Contact a member of our team today, or visit our website: Glympse.com