Field Service Medical is back in person at the Rancho Bernardo Inn in San Diego, CA, on February 28-March 1. Take a Glympse below at what to expect at the event, why we’re excited to attend, and our list of can’t miss sessions!
Take a Glympse below for a sneak peek at what Chris will be talking about, why we’re excited to attend, and our list of can’t miss sessions.
What to Expect at Field Service Medical
There are many different types of sessions, from keynotes throughout the day, panels of peers and experts, roundtables, workshops, and sessions with case studies. The agenda is created from over six months of research to ensure the topics presented are relevant.
You can expect to hear from leaders in all areas of the industry. Topics range from improving service operations, implementing new technologies to help drive your business forward, and even boosting customer experience. With an impressive lineup of speakers, you won’t be short on networking opportunities.
There is also a great list of sponsors this year, and the Glympse team is excited to be there live!
Why Glympse is Attending
The medical industry knows firsthand the need for smart tracking around home healthcare, medical supply and device delivery, and service appointments. Glympse’s technology can put the power of location in your driver’s hands. Glympse helps delivery drivers and home healthcare staff be more efficient by providing notifications, accurate ETAs, and full visibility into when they’ll arrive.
Glympse is looking forward to connecting with leaders and innovators within the medical industry to see how our solution can help businesses get better data around deliveries and service appointments.
Our List of Can’t-Miss Sessions
PANEL: Power to the People: Achieving Service Transformation by Empowering Service Pros
Monday Feb. 28 @ 10:40-11:20am
A panel talking about supporting service professionals with AI-drive technology is a must-attend for us. Learn how to empower technicians to make more efficient decisions by equipping them with the right tech and watch NPS scores increase.
The Link Between Technology and the Evolution of Field Service Organizations
Tuesday, Mar. 1 @ 10:00-10:30am
The theme of this session is “innovate or fall behind.” Chetan Makam and Scott Lee from Terumo BCT will dive into leveraging technology to secure your competitive advantage and meet shifting customer expectations. They’ll also touch on how to identify competent partners who can help you get there.
WORKSHOP: Uncover Hidden Trends in Your Service Data. Shrink the Customer Experience Gap.
Wednesday, Nov. 17 @ 2:15-2:55pm – Track B
Sidney Lara from Aquaint will dive into how organizations are providing service today that is not aligned with customer expectations. Removing obstacles and leveraging data can help you better understand creating a more proactive service delivery model. This workshop also lets you hear from other peers about their struggles and successes.
Be sure to look for the Glympse kiosk! For details and information on Field Service Medical, visit https://fieldservicemd.wbresearch.com/.
Author: Deana Valorose
Head of Customer Success at Glympse
Deana Valorose, Head of Customer Success at Glympse, focuses on ensuring our customers understand how to leverage the full power of Glympse to align with their strategic business objectives. She came to Glympse from AccuWeather, where she worked in new business development for the broadcast and enterprise divisions. Deana has a passion for understanding customer needs and how real-time tracking and access to better data can help drive business initiatives forward.