4 Things You Need to Know About Rich Communication Services (RCS)
Texting has changed the way we communicate, that's for sure. But has it really caught up with all of the things that we like to...
August 13, 2018
Glympse Blog
Staying Fresh in the UK with Better Last Mile Grocery Delivery and Click and Collect
I read with great delight an article by Natasha Stokes this week titled “Staying fresh: How UK grocery retailers are innovating with delivery.” Natasha discusses...
August 7, 2018
Field Service is a Growth Market: Step 1 for Driving Field Service Revenue
Thanks to the TSIA’s report, The State of Field Services, we know that over 70 percent of field service organizations are struggling when it comes...
August 1, 2018
Reminder: Why Location Matters
A few weeks back, we shared a blog post that shone a spotlight on one of our favorite videos featuring our CEO Chris Ruff, where...
July 24, 2018
Creating a Great Last Mile Journey for Your Empowered Customer
The Impact of The Connected Generation on Your Business It’s no secret that we live in a social, mobile, real-time world where shared experiences are creating...
July 24, 2018
Liberty Global selects location platform leader Glympse
We are so proud to announce that Liberty Global, the world’s largest international TV and broadband company, is working with us here at Glympse to...
July 19, 2018
Delivering the Best Delivery
As more and more people around the ever-shrinking globe discover the benefits of shopping online, the demand for “free two-day delivery” popularized by E-commerce giant Amazon is...
July 12, 2018
Customer Expectations Rise as CX Innovation Falls
Has this happened to you? You get a delivery window for a home service or important package delivery. Cool. Until it’s just 5 minutes before...
June 29, 2018
Chris Ruff Joins Constant Variables Podcast to Talk Location Sharing Privacy, Practicality & Laser Focus on CX
"The on-demand economy is really about consumers having more and more options for self-service. It all started with Uber and our ability hail a car...
June 15, 2018
Does a Better Net Promoter Score (NPS) Result in Better Business Performance?
NPS – Historical Perspective It’s been 15 years since Fred Reichheld first introduced Net Promoter Score (NPS) in his Harvard Business Review article “The One Number You Need to Grow.”...
June 14, 2018
