8 Ways To Improve Call Center Efficiency, and How Glympse Can Help
An inefficient call center results in burnt out employees and unhappy customers, not to mention lost profits. High inbound call volume means long wait times,
Glympse is your source for the latest real-time visibility, geo-location and last mile logistics industry trends, news and updates. Our blog is your resource for all things related to temporary tracking solutions, optimizing delivery processes, enhancing customer experiences (CX), and staying ahead of the curve in visibility, GPS asset tracking and geo-location use cases.
An inefficient call center results in burnt out employees and unhappy customers, not to mention lost profits. High inbound call volume means long wait times,
When you run a business, you end up spending a lot of your time looking at the big picture—the direction in which your company is
Customer experience is as important in 2021 as ever. Today’s customers expect a high level of service at every step of their journey. In fact,
The COVID-19 pandemic has made consumers more reliant on connected devices: using a mobile phone to shop remotely is no longer merely a luxury or
It takes more than GPS coordinates to create the ultimate omnichannel customer communication platform. Glympse helps your company stay a step ahead of your customers’
Possibly the most critical element of a location-intelligent communication platform is ensuring the security and privacy of your customers’ data. Data security is especially important