Sharing how to improve customer experience and business operations through the use location-intelligence to power proactive communication during the moments that matter most.
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When you run a business, you end up spending a lot of your time looking at the big picture—the direction in which your company is heading, the statistics that measure
Customer experience is as important in 2021 as ever. Today’s customers expect a high level of service at every step of their journey. In fact, 74% of consumers are likely
The COVID-19 pandemic has made consumers more reliant on connected devices: using a mobile phone to shop remotely is no longer merely a luxury or a convenience, but a necessity.
Possibly the most critical element of a location-intelligent communication platform is ensuring the security and privacy of your customers’ data. Data security is especially important when it comes to the
In recent years, data collection has become an increasingly vital part of building a relevant, customer-focused company. Gathering data offers valuable insights about your target market and the efficiency of
Delivery tracking has become a vital part of providing top-notch customer service in today’s fast-paced digital world. Customers are no longer satisfied with simply knowing their delivery is “on the
The pros and cons of creating an in-house location sharing solution vs working with Glympse A good location sharing solution can offer your customers a seamless customer experience using the
Pandemic Creates Unprecedented Demand for Curbside Pickup As shelter-in-place orders expanded across America in March 2020, consumers quickly shifted to curbside pickup to fulfill their shopping needs. Retailers using Glympse