Sharing how to improve customer experience and business operations through the use location-intelligence to power proactive communication during the moments that matter most.
The Field Services Talent Gap and How to Mitigate It As the field services industry continues to emerge from the isolation of the COVID-19 pandemic, the pool of service workers
At this point, it’s safe to say that field services hasn’t just changed – it’s done so permanently. Over the last few years in particular, the importance of quality customer
The summer is heating up and your phone is blowing up with calls from customers in need of fast service for their HVAC systems. It’s no wonder there’s such a
Whenever you see a situation involving poor services in the field services segment, you’re typically looking at two key contributing factors. The first involves customers who are spending far too
Today, companies are facing unique challenges. The Great Resignation saw a lot of talented employees leave the workforce, and many of them have been hesitant to return. Now, there is
Glympse isn’t the only location sharing platform out there. However, we do have some unique areas that differentiate us from our competition. Our platform powers proactive customer engagement, improves customer experience
As customer expectations rise, so does the demand for business insights/data. In the last decade, location intelligence has become more important than ever! Using location intelligence for businesses allows companies
Today, people care more about where they spend their money than ever before. According to a recent IBM Research Insights report, more than half of all consumers indicated that they
Last Mile Carrier Tracking & the Last Mile Carrier, What’s the Difference? Last mile carrier tracking is a process that allows businesses to track their shipments from the moment they
It can be difficult to maintain normal operations during staff and supply shortages. Implementing an IVR system is critical to meeting customer demands and keeping operational costs in check. Additionally,
© Glympse Inc 2022
