Our last-mile solutions for Delivery, Curbside/Click-and-Collect, BOPIS and Roadside Assistance help brands deliver a smoother customer-first experience for when people, products and services are in motion, eliminating any wonder about when they will arrive. Our platform and tools are used globally by the greatest brands who trust our proven real-time location sharing technology.
Companies who use Glympse have seen as much as 10% increased revenue, 20% reduction of customer no-shows, 25% call reductions, prevented cancellations and reschedules and more!
Awards
Knowing when help is going to arrive, and the ability to track your vehicle to its destination once you leave it, delivers more than just a roadside service experience – it delivers peace of mind.
Senior Vice President, Strategic Partnership Development, AAA
TruGreen has integrated Glympse with its customer service system to enable representatives to better answer customer inquiries. We will also integrate Glympse with our IVR self-service system, allowing for a truly omni-channel experience.
Chief Operating Officer, TruGreen
We know our customers are busy and their time is valuable, so now they can track a technician’s ETA right on their phone. It’s just one more way we’re putting people in control to get help how they want.
Chief Customer Officer, Rogers Communications
Utilizing Glympse's location sharing technology significantly enhances the in-home customer service experience and reinforces our commitment to on-time appointment arrivals. By providing real-time updates, it allows customers to conveniently plan for their appointments and eliminate any wonder about when the technician will arrive.
EVP & Chief Operating Officer, Residential Services, Charter
Events
We’re traveling the world meeting with industry leaders to collaborate on how to add the context of location to every customer experience. Let’s connect!
