As eCommerce in North America continues to evolve and mature, companies are pursuing new and different ways to satisfy the needs of today’s customers, clients, consumers, and shoppers. From omnichannel strategies to last-mile delivery tactics and all points in-between, the need to innovate and improve is constant. Learning what does and does not work from industry peers saves time and money while improving performance metrics and customer satisfaction. Agility is crucial to overcome the challenges of anticipating and adapting to ever-changing market innovations and trends, demands, and disruptions, all while meeting and exceeding customers’ growing expectations for seamless service at every touchpoint. Senior leaders are, now more than ever, seeking answers to their daily challenges before they erode profitability.
The North American E-Tail Operations Summit brings together the “who’s who” of industry executives, cutting edge service and solution providers, and media partners from across North America to network, benchmark, share, and learn real-world solutions to universal challenges that face every eCommerce professional in their daily work.