Glympse, the pioneer of real-time location sharing technology, solves the last-mile gap between companies and their customers.

Our last-mile solutions help brands deliver a smoother customer-first experience for when people, products and services are in motion, eliminating any wonder about when they will arrive.

We offer a flexible platform with enterprise-grade location APIs and SDK, as well as fully packaged software solutions for Product & Service Delivery, Curbside Pickup (BOPIS) and Roadside Assistance that combine proactive notifications, real-time live map tracking, personalized offers, voice capabilities and instant feedback combined in a single, personalized and persistent web-based experience for end-consumers.

Glympse location pin

Companies who use Glympse have seen increased revenue, reduced customer no-shows by more than 20%, reduced “Where is my Delivery/Service Technician” calls by as much as 25%, deflected calls to lower cost support channels like chat or IVR, prevented cancellations and reschedules, utilized the Glympse Customer Journey for targeted advertising programs and so much more.

Awards

10 Most Prominent Field Service Solution Providers 2018
Washington's Best Workplaces 2018
Field Service CIO Review 2018
Webby Award Honoree 2016
- Field Service Awards - Most Effective Technology Deployment to Increase Service Levels
- Evernote Platform Award – “Best Travel App” (2014)
- GeekWire Finalist - App of the Year (2013)
- TIME Magazine 50 Best iPhone Apps (2013)
- Fast Company Named Glympse “Top 17 Startups to Watch” (2012)
- Mashable Named Glympse “1 of 15 Best Mobile Apps” (2011)
Knowing when help is going to arrive, and the ability to track your vehicle to its destination once you leave it, delivers more than just a roadside service experience – it delivers peace of mind.

Senior Vice President, Strategic Partnership Development, AAA

TruGreen has integrated Glympse with its customer service system to enable representatives to better answer customer inquiries. We will also integrate Glympse with our IVR self-service system, allowing for a truly omni-channel experience.

Chief Operating Officer, TruGreen

We know our customers are busy and their time is valuable, so now they can track a technician’s ETA right on their phone. It’s just one more way we’re putting people in control to get help how they want.

Chief Customer Officer, Rogers Communications

just one more way we’re putting people in control to get help how they want. 
Utilizing Glympse's location sharing technology significantly enhances the in-home customer service experience and reinforces our commitment to on-time appointment arrivals. By providing real-time updates, it allows customers to conveniently plan for their appointments and eliminate any wonder about when the technician will arrive.

EVP & Chief Operating Officer, Residential Services, Charter

Eliminate any wonder about when the technician will arrive.

Events

We’re traveling the world meeting with industry leaders to collaborate on how to add the context of location to every customer experience. Let’s connect!

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